If you are passionate about helping veterans and their families, we invite you to explore a career with the Veterans Resource Centers of America. You can be part of our team of highly committed individuals working to find more resources and support for our veterans in need. In addition to a variety of case management positions, we also offer behavioral health, administrative, and management positions. If you are interested in an internship or volunteer opportunity, please contact your local site directly.
In addition to competitive compensation, VRC offers a number of employee benefit programs for its eligible employees. Many of our benefit plans are sponsored almost entirely by the employer- including Health Insurance, Dental Plan, Vision Reimbursement, Life Insurance, and Retirement. In addition, we offer Paid Holidays, Vacation Time, Sick Time and Personal Time. Interested applicants should complete our Employment Application and return to email@example.com or the nearest VRC location. Applicants may also email their resume to firstname.lastname@example.org and send a cover letter expressing interest in a specific position and location. VRC is an equal opportunity employer and we encourage all interested applicants to apply.
The Veterans Resource Centers of America (VRC) is searching for a dynamic and experienced leader to join our organization in the role of CEO.
The CEO works closely with the Board of Directors and the Executive Team to ensure effective sustainability and growth of the agency. The ideal candidate for this position has executive management experience, success working in government processes and contracting, and well-developed skills in communication.
This candidate should embrace compassionate collaboration, have an understanding of the modern workforce, and demonstrate a people-first attitude.
Our CEO is a full-time, exempt position that requires up to 50% travel. The CEO salary is $165,000-$185,000, DOE. This position will work out of VRC headquarters in Santa Rosa, California. VRC has offices throughout the state of California, and offices in Arizona and Nevada.
VRC is a community-based organization serving veterans and their families while focusing on the complex realities of veterans’ issues and working to design innovative programs that respond to their diverse needs. VRC operates in three states (CA, NV, and AZ), and has a small non-profit project operating in Vietnam. Our CEO will lead VRC into a new era of serving veterans that requires flexibility and determination. From overseeing program design to creative funding strategies, our CEO must be ready to apply grit and enthusiasm to our mission and our impact.
To review the full job description and learn more about VRC, visit our website at www.vetsresource.org. VRC is accepting applications until the perfect candidate is hired.
To express your interest in the position, please submit your cover letter, resume, and three professional references to email@example.com. Digital submissions should be formatted as one PDF file titled LastName, FirstName. The subject line of your email should read as follows: CEO/President Position Application.
Although digital applications are encouraged, candidates may also mail their application materials to the following address:
VRC Search, c/o Chris Cabral
P.O Box 378
Santa Rosa, CA 95402
Veterans Resource Centers of America shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Title: President / Chief Executive Officer (CEO)
Status: Exempt, Full Time
GL/WC Code: CA 5150/8742
Location: Santa Rosa, CA
The Chief Executive Officer (CEO) reports directly to the Board of Directors and is responsible for providing strategic leadership for the organization—a non-profit, veteran service agency—by working directly with the Board of Directors and other Executive Staff to establish long-range goals, strategies, plans, and organizational structure and policies.
This position directly supervises the Executive Team consisting of the CFO, Director of Operations, The Director of Human Resources, the Director of Clinical Services, and the Community Relations Manager. Additionally, this position supervises an Executive Assistant who provides administrative, and executive-level support.
This position is located in Santa Rosa, CA and requires up to 50% travel.
- In collaboration with the Board of Directors and Executive Staff, lead the development of the agency’s strategic goals, programs, and structure.
- Fosters agency culture that attracts and motivates a dynamic staff consisting of highly-qualified and dedicated employees.
- Works in collaboration with the Board of Directors to successfully identify and obtain diverse funding opportunities.
- Plans, develops, and analyzes the organization’s fiscal function and performance in collaboration with the agency Chief Financial Officer.
- Participates in, and leads in the development of the agency’s plans and programs as a strategic partner and leader.
- Evaluates and advises the Board of Directors and Executive Staff on the impact of long-range planning and goals as it relates to individualized federal grants and contract awards.
- Follows changes in state, local, and federal regulations related to veteran-specific funding initiatives. Works directly with community partners, veterans associations, and public figures to advance legislation and public policies benefitting VRC’s mission as it relates to at-risk veterans and veteran families.
- Enhances and develops policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization.
- Establishes credibility with the Board of Directors and community partners by developing and implementing solutions to business challenges specific to non-profit organizations.
- Improves agency efficiency and efficacy by providing for the education of department managers and executive staff.
- Cultivates relationships with community partners to develop meaningful external referral resources, agency development opportunities, and political presence in the communities the organization serves.
- Works closely with the Director of Operations, the Director of Human Resources, and the Director of Clinical Services to appropriately analyze programmatic needs, contract compliance, and long-term personnel forecasting.
- Assists in the development and analysis of VRC’s annual budgeting process and cash flow to assist in the implementation of administrative and operational systems for financial management and efficient program operation.
- Works directly with the Board to fulfill the organizational mission. Responsible for leading VRC in a manner that supports and guides the organization’s mission, as defined by the Board of Directors.
- Responsible for communicating effectively with the Board and providing all necessary information to allow the Board to function properly and to make informed decisions for the agency.
- In collaboration with CFO, develops reliable financial projection processes and reporting mechanisms.
- Maintains current knowledge of local, state, and federal regulations which may impact the overall fiscal health and operational function of the agency.
- Maintains current knowledge of workplace best practices, federal affirmative action requirements for federal contractors, and ensures the workplace is lead in a way that encourages a collaborative and supportive environment for all employees.
- Works with VRC’s controlled development entity, CFO, and other Director-level VRC staff to oversee VRC’s responsibility as a Lead Service Provider (LSP) for multiple large development properties.
- Other duties as assigned by the Board of Directors.
Required Job Skills:
- Proven ability to establish and maintain relationships with local, state, and federal public officials and community partners in various communities throughout multiple states.
- Proven, advanced leadership skills.
- Ability to read and analyze complex financial statements and organizational budget projections, including proven knowledge of fiscal management within a non-profit organization.
- Ability to work with advocacy organizations, and research, organize and present information related to government funding and complex legislation.
- Understanding of the long-term impact of the implementation of complex programs involving multiple governments and private funding streams.
- Proven ability to create, analyze, and submit sophisticated state and federal grant and contract reports and summaries.
- Exceptional people skills. Ability to maintain a professional disposition and remain positive and supportive in the performance of all job duties. Ability to give formal and informal group presentations.
- Ability to work as a productive leader of an executive team.
- Ability to handle multiple projects and tasks while maintaining a stable work environment.
- Capacity to remain conscious of evolving personnel needs throughout the organization.
- Expertise in developing funding streams and policy priorities through the creation of external political and community alliances.
Bachelor’s degree required. Master’s degree or equivalent graduate or professional-level courses preferred.
A minimum of 10 years’ experience working as an Executive-level leader within a non-profit organization or public agency.
At least three years’ experience working as an Executive Director or Chief Executive Officer within an organization operating with multiple complex contracts and federal awards required.
At least five years’ experience working in an organization which serves at-risk populations. Experience drafting large-scale proposals, and speaking in front of large groups.
Knowledge of VA funding, state veteran programs, and non-profit management required. Knowledge of northern California communities highly desirable (Santa Rosa, Eureka, Redding, Chico, Sacramento, SF Bay Area).
Expertise in contract negotiation and federal contractor requirements required. Knowledge of federal and state housing regulations highly desirable.
Ability to lead a diverse, progressive workforce and a proven ability to act as a supportive, people-first leader focused on strengthening and empowering workplace teams and increasing the effectiveness of services offered to the organization’s clients.
International non-profit experience desirable.
Veteran status desirable but not required.
Team-oriented office environment. Requires the ability to occasionally bend, stoop, reach, lift, and move or carry office supplies and materials weighing 20 pounds or less. Finger dexterity required for computer keyboard operation.
Offering: Full time, exempt position. Salary $165,000 – $185,000. Comprehensive medical, dental and retirement benefits. Up to 50% travel will be required.
Veterans Resource Centers of America shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60- 741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Position: Community Case Manager
Location: Santa Rosa, CA
Please apply by emailing a current resume and brief cover letter or email paragraph to Mary Haynes at firstname.lastname@example.org
Our organization is a top-performing veteran 501c3 nonprofit operating in three states (CA, NV, and AZ).
We offer a full benefits package to full-time employees, a casual work environment (yes, you can wear jeans every day!), excellent paid time off, and a competitive salary. We offer plenty of room for growth throughout the company, and an excellent, meaningful, and impactful mission.
- Facilitates the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.
- Respond to client requests for assistance by initially screening for suitability and eligibility for both in-house and other-agency programs. As necessary, act as the client’s advocate to assist in receiving needed services. Provide program information assistance and/or make referrals to appropriate services. Act as the client’s advocate, when necessary, and assist them in receiving needed services.
- Apply creative outreach techniques to recruit potential clients by distributing promotional materials and by directly networking with targeted individuals and organizations. Work closely with staff and volunteers to develop and implement an outreach program which will allow staff to engage homeless veterans on the street and in encampments to let them know about services and resources.
- Travel to other referral agencies and to clients’ homes, as necessary, to accomplish outreach, intakes, and follow-ups. Helps ensure that all residents are compliant with program rules and guidelines.
- Closely monitor and ensure all funding agency performance goals and objectives are met or exceeded. Assist the agency in keeping costs within the program budgets.
- Maintain complete participant documentation, to include proof of eligibility determination, comprehensive demographic data, detailed case notes that also include results/follow-ups of other-agency referrals and other records as assigned.
- Conduct preliminary assessments to determine individual eligibility, needs, and motivation. Present a realistic assessment of the resources available to help the client, and what will be required on the client’s part. With the client’s input and agreement, develop an Individualized Service Plan (ISP) that addresses mitigation of all barriers and culminates, to the maximum practical degree, full employment, permanent housing, improved family functioning, and family self-sufficiency ultimately focused on attaining permanent housing. Meet periodically with each client to assess their progress and update individual goals.
- Refer clients to educational workshops and other training resources that address areas identified in the ISP. Ensure clients have a clear understanding of the goals and action steps outlined in their ISP and receive support in pursuing those goals. Provides appropriate expertise in recognizing and understanding clinical diagnosis to provide the appropriate referrals for evaluation and treatment of clinical issues. Does not provide evaluations or therapeutic interventions.
- Provides client households with strength based, housing-focused plans designed to encourage participant engagement. Plans will be focused on meeting the unique needs of the individual households being served
- As a member of the Client Review Team, coordinate with other Center staff to ensure clients are getting quality, fully integrated services.
- Maintain a personal resource file of social service agency contacts and landlords in the area in order to refer clients to needed services.
- Provide individual employment counseling to clients and assist them in completing their employment-focused goals on the ISP’s. Motivate clients to use job fairs and one-stop career center resources. Regularly conduct the job search workshop, “Winning the Employment Game” to supplement the client’s job readiness. Conduct required follow-ups with clients and employers to monitor progress and provide early identification of problems and/or complaints of employed clients.
- Attend meetings and conferences, as required.
- Coordinates landlord recruitment and retention.
- Additional duties as assigned by supervisor.
Required Job Skills:
- Ability to work with a diverse population of adults and children, including those with physical and mental disabilities and addictions and those who are in, or need to be in recovery. Ability to work with clients who have significant barriers to include but not limited to legal barriers, prison or long-term incarceration. Ability to work independently, with minimal supervision.
- Ability to conduct a general assessment of the physical, mental, and emotional health of individual clients, and concisely document that assessment. Ability to maintain client confidentiality and personal boundaries within VRC policy and procedures.
- Excellent people skills, including the ability to motivate and lead while maintaining a positive cooperative rapport with other staff. Ability to positively engage and motivate challenging clients. Excellent communication skills, including writing that is accurate in grammar, spelling, and punctuation. Develop relationships and collaborative partnerships with representatives in other agencies. Ability to make referrals to services such as housing, VA services and benefits, educational and employment, financial assistance, and legal advocacy.
- Ability to organize and interpret data and information relative to clients and program. Ability to form and work within an effective work team. Ability to work in a stressful, multi-task environment and interact with clients in varying states of mental and physical health. Excellent organizational and time management skills. Ability to maintain positive and supportive disposition in the performance of job duties with staff and other service providers.
Two years’ experience in case management within a social service or employment counseling position required. Experience working with AOD/Mental Health clients preferred. Experience performing outreach and making referrals to services desirable.
Broad working knowledge of services within the local area. Knowledge the veteran issues relevant to this area. Excellent organizational and time-management skills.
Proficient in Word, Excel and Outlook programs, and familiar with entering data in database programs. Preference for a Bachelor’s degree in related field. Must have a clean DMV record and reliable transportation.
Veteran status preferred, but not required.
Comprehensive benefits for full-time employees, retirement benefits for all VRC employees.
$19-$20/hour, DOE, plus excellent benefits, a casual office environment, and paid parking in downtown Santa Rosa, CA.
Job Type: Full-time
Salary: $19.00 to $20.00 /hour
Veteran Service Officer
Location: Reno, NV
Pay: $24 – $25/hour
Submit resumes to email@example.com
The Veteran Service Officer works with multiple agencies and programs to provide outreach and services to veterans. Must be comfortable working with homeless and disadvantaged veterans, male and female. Drawing on an extensive knowledge of available resources, the veteran service officer assists veterans and dependents in applying for available programs and benefits.
- Plan, supervise, coordinate and administer the activities and programs of the County Veterans’ Services office.
- Coordinate veterans’ programs with other Federal, State, and County programs, outside agencies, and public and private organizations.
- Manage and participate in public information and outreach activities to educate and offer services to veterans; represent the program and makes presentations to various community groups.
- Assist veterans/dependents in applying for available federal benefits from the United States Department of Veterans Affairs Regional Office (VARO), by initiating or reopening claims.
- Complete initial application, or reopen existing claims, for compensation (service-connected disabilities) or pension (non-service-connected disability).
- Research medical conditions and obtain necessary medical records and statements from physicians to support the claim(s).
- File application for eligible veterans for education under the GI Bill, or for vocational rehabilitation.
- Contact and assist survivors of a deceased veteran in obtaining death benefits such as burial in a national cemetery, burial allowances, government grave marker, government life insurance proceeds, and survivor benefits.
- Advise and assist veterans in all phases of government life insurance.
- Assist a veteran or the eligible survivor of a veteran in obtaining Veterans Administration home loan benefits.
- Ensure that all timelines are met so the veteran does not lose any potential benefits.
- Enter all claims information on computer.
- Keep in contact VA Officials and the veteran’ Power of Attorney (POA) concerning the status of individual claims.
- Assist veterans/dependents in appealing denied claims to the local VA Regional Office (VARO), the local Decision Review Officer, or the Board of Veterans Appeals in Washington, D.C.
- Assist veterans in obtaining medical, financial, or other information necessary for the appeal.
- Assist veterans in preparation for personal hearings at the VARO, to include accompanying them to the hearing, if necessary.
- Ensure that all timelines are met so the veteran does not lose any potential benefits.
- Assist veterans in obtaining necessary inpatient and outpatient care from the VA Medical Centers (VAMCs)and Community Based Outreach Clinics (CBOCS).
- Do all required paperwork, and obtain all necessary records for the VAMC’s or CBOC’s to accept the veteran for care as an inpatient or outpatient.
- Work with the VAMCs or CBOCs to schedule necessary appointments for the veteran.
- Assist veteran in obtaining transportation the VAMCs or CBOCs.
- Work with VA professional in obtaining public health services, home health care, or placement in local nursing homes or the Nevada Veterans homes.
- Assist veterans in applying for available state benefits from the Nevada Department of Veterans Affairs (NDVA), by initiating or reopening claims.
- Complete initial application, or reopen existing claims, for the following state benefits for veterans and their dependents:
- Subsistence program for disabled veterans or surviving dependents. Dental program for veterans and dependents.
- Optical program for veterans and dependents.
- War Orphans Education program for the eligible surviving dependents of certain deceased veterans.
- Appeal denied claims when appropriate.
- Ensure that the veterans and their dependents in the county are aware of these benefits.
- Assist military retirees and their dependents or survivors in obtaining their benefits from the Department of Defense (DOD):
- Assist in applying for or troubleshooting military retiree benefits, or other problems that arise.
- Helps retirees or their dependents with military I.D. Card applications.
- Assist veterans in claims and proceedings involving the military services.
- Assist a veteran in applying for correction of military records or an upgrade or character of separation from the service.
- Investigate the history of the unit, through the Department of Defense, to prove that Veteran was in a combat zone, or a specific battle, to qualify for specific benefits.
- Assists veterans in obtaining benefits or services from other agencies.
- Advises veterans and their dependents on services from Social Security, Small Business Administration, and other agencies.
- Works with the County Human Services Department to maximize ALL potential benefits.
- Assists veterans in obtaining help from local hospitals, clinics, and nursing homes.
- Attends workshops, seminars, and conferences and confers with professionals in order to keep up to date on the latest changes in Federal and State laws and regulations.
- Keeps current on legislative and legal actions of federal and state veterans benefits.
- Assist members and dependents of the National Guard and Reserve Components in obtaining appropriate benefits and assistance.
- Provide information to deployed service members and their dependents about assistance programs during deployment and benefits upon return from active duty.
- Attend and speak at information meetings for service members and their families.
- Work with Family Assistance Centers in obtaining help for deployed service members families.
- Maintain an outreach booth at various local events, including the county fair, to show visibility in the community and increase public awareness.
- Serves as the county’s liaison to the veteran’s service organizations in the county.
- Appears regularly before the county veteran’s organizations to brief members on current information on veteran’s benefits.
- Speaks to other community organization at their request.
- Provides information to county media about veteran’s benefits.
- Objectives, principles, and procedures of veterans’ programs and benefits.
- Federal, State and local laws and regulations pertaining to veterans’ benefits.
- Organization and procedures of federal and state agencies governing veterans’ affairs.
- Counseling and interviewing techniques.
- Needs, problems, and issues of the veteran community.
- Agencies, organizations and community resources related to veterans’ programs.
- Basic medical terminology used in legislation, regulations and claims presentation.
- Basic office practices and procedures, including correspondence, recordkeeping telephone techniques, filing systems, and operation of common office equipment and computers-all compliant with HIPAA confidential regulations and requirements.
- Correct English usage, grammar, punctuation, vocabulary, and spelling.
- Interpreting, applying and explaining complex laws, rules, and regulations
- Interviewing and counseling persons seeking aid
- Compiling, analyzing and reviewing information and preparing effective claims for benefits and services
- Representing the County to individuals and groups, and making effective presentations.
- Communicating effectively with a diverse clientele, including those with physical and mental disabilities.
- Establishing and maintaining effective working relationships with clients, co-workers, other agencies and community organizations.
- Operating standard office equipment including computers.
- Working in, and with individuals from, various cultural, physical, behavioral and environmental settings.
Education and Experience
Equivalent to completion of advanced educational training from an accredited college or university in social or behavioral sciences; AND two years of increasingly responsible experience administering or providing veterans’ services in a public or private agency.
Possession of a valid driver’s license within 30 days of hire.
Veterans’ Administration certification as a service organization representative required.
Position: Awake Night Staff
Location: Eureka, CA
Download Job Summary and Required Qualifications